Reviews

Read What our Customers Say About Us

Connie G.
Connie G.
12:28 01 Dec 20
Wonderful man, Barry, arrived when he said he would. Friendly, helpful and very professional. Showed me in detail what was wrong and promptly fixed the annoying issues. The explanation was an added bonus. Would definitely recommend to all, including my friends and family.
Sharon V.
Sharon V.
11:04 23 Nov 20
Barry was super responsive to my email, understood exactly what I needed and was able to schedule me in very quickly.He was in time, explained very clearly what he was going to do, ensuring I was happy with the proposed works.He worked very quickly and was very tidy. My new locks are great and I thoroughly recommend Barry for any lock-related need you may have!
DG
DG
15:37 18 Nov 20
Barry came on time and fixed a dropped upvc door which wouldnt close and lock. He also fitted extra security locks. Great professional service, many thanks
Erik H.
Erik H.
21:57 16 Nov 20
Barry fixed our locks quickly and without any issues. Would recommend.
Kieron H.
Kieron H.
11:57 16 Nov 20
Barry was amazing! Quick to arrive, friendly and professional. He did the job well, chatted throughout and offered helpful (and in no way patronising) advice. A fair price for quality professional support. Would definitely use him again or recommend him to others. Thank you!
Sandra G.
Sandra G.
11:57 12 Nov 20
Very professional and extremely helpful. It was a pleasure which is very rare these days.
Shannah S.
Shannah S.
17:03 11 Nov 20
Very quick service and very helpful. Would 100% recommend.
Sarah D.
Sarah D.
10:18 29 Oct 20
KLS were fab. They were able to fix our window locks within a couple of days (it wasn't an emergency!), and they did a great job.10 out of 10 for customer service too...one of our locks was actually fine, just a bit old, and Barry was really honest and said he wouldn't waste our money changing it unnecessarily.Thank you.
Lisa K.
Lisa K.
19:58 28 Oct 20
I received total satisfaction. Before (Barry) Orpington Locksmiths arrived, my security lock and Yale lock were unable to lock at all. I phoned Orpington Locksmiths on Tuesday afternoon, explained my situation and that I am partially disabled and could not leave my property to attend hospital appointments (or leave the property unlocked for any reason to go anywhere) Barry arrived at 9:30 Wednesday morning fixed both locks, charged comparable prices, cleared packaging away and was polite and cheerful. I am extremely happy to recommend Orpington Locksmiths to anyone. I feel totally safe inside my property now it is safe.
Sabi B.
Sabi B.
13:58 27 Oct 20
Called them on a Friday afternoon at 14.00 Brian was there by 17.00 in the afternoon. Excellent service professional and got the job done.
Shelley M.
Shelley M.
20:13 15 Oct 20
Outstanding customer service - can’t recommend KLS Locksmiths enough. Within 24 hours of submitting my initial enquiry, KLS got back to me, visited & assessed the job, suggested the best solution & installed the new locks! 10/10!
E.C G.
E.C G.
13:48 12 Oct 20
Very friendly, professional service. Kept well informed from the moment contact made. Nothing was an issue for Barry and an exceptional job and person.
Elaine S.
Elaine S.
15:58 09 Oct 20
Barry came out to us within the hour to look at our porch door which had locked and wouldn't reopen. Unfortunately it needed a part which he didn't have in his van. As this was now 4pm in the afternoon and Barry had an appointment which meant he wouldn't have time to get the part and fix the door, he arranged for his colleague Brian to pick up the part (which meant a round trip from Orpington to Croydon before the shop shut) and Brian came back and fixed the door that evening, which meant he was here until 7pm. A great service from two nice guys. Would use the company again. Thanks very much.
Leanne A.
Leanne A.
07:50 09 Oct 20
Barry arrived on time to perform a lock change and change a lock to my mailbox at newly purchased property.Barry was polite and very effecient and left the area clean and tidy. I wouldn't hesitate to use him again or recommend to friends and family
Jackie R.
Jackie R.
06:43 08 Oct 20
Very reliable service arrived within the hour as they said, very friendly and professional also reasonably priced, would use them again and recommend to friends and family.
Daniel A G.
Daniel A G.
21:25 07 Oct 20
Had a great experience getting our locks changed after moving into a new property! Had a great chat as well! Would definitely recommend
Pooja S.
Pooja S.
07:33 06 Oct 20
Barry was brilliant! He was with me within the hour as promised. I lost a bunch of keys and he replaced the locks on 3 doors so quickly. There was a problem with the 4th lock. A very old lock to my brick shed with no handle and a bare lock. Very hard to replace. But he worked his magic and by the time he finished, I had a lovely lock, a lovely shiny silver panel and a sturdy handle. He made sure I checked everything before he left. He is very professional and I was surprised at how reasonable the bill was. I would recommend this company to anyone. Thank you Barry
Shaun N.
Shaun N.
16:03 04 Oct 20
Barry was very helpful and was able to respond very quickly to the problem with our lock. Highly recommended and would definitely use again.
Chris E.
Chris E.
18:53 02 Oct 20
KLS Locks provided an excellent service. From first calling them to completed job was about 50 mins. Very friendly and professional and came round immediately on a Friday night. Lock replacement was sorted quickly. The whole thing was easy and very good value. Wouldn’t hesitate to use KLS again.
Emma I.
Emma I.
10:36 01 Oct 20
Found these guys on Checkatrade. Responsive to messages. Very respectful of my home and repaired my window beautifully. Would definitely recommend.
Alison Louise M.
Alison Louise M.
08:29 01 Oct 20
Fast and excellent service and kept cost to a minimum. Excellent communication. Highly recommended!
Polly R.
Polly R.
14:25 30 Sep 20
I phoned KLS locksmith first thing this morning and he arrived an hour and a half later. I was kept informed about when he would get here. The work was carried out to a high standard.
Margaret P.
Margaret P.
07:43 30 Sep 20
I am in a new house but my front door lock jammed. Barry came and replaced both faulty locks on the front door. Very professional and friendly. Recommend him to anyone
Tiffany T.
Tiffany T.
11:32 28 Sep 20
Great friendly service, efficient and effective. Gave some friendly advice and was the best value in the area. Will definitely share, use again and store the number! Thank you
Catherine P.
Catherine P.
18:29 19 Sep 20
Brian came today to fix our door. Cannot rate him highly enough. Friendly and down to earth very reasonable prices and a job really well done thank you!!!!
Karen N.
Karen N.
13:33 18 Sep 20
KLS visited one of our elderly clients who is very vulnerable at short notice. They arrived on time, were professional and kind. The problem we thought was with the lock but it was actually user error, so no charge made. Kindness and honesty aren't as common as they used to be sadly, so this is a number definite worth keeping and we will be using again! Thank you
sima M.
sima M.
16:09 13 Sep 20
Fantastic service! Barry did a top quality job with replacing our locks and putting extra effort in fixing some additional issues with our doors. Very proffessional, efficient and friendly service. Highly recommended.
andrew W.
andrew W.
08:19 11 Sep 20
Had an attempted burglary and wanted to put our minds at rest that the front door lock was ok so plucked KLS Locks from google as they were local and filled out the form on their website. Within an hour Barry called and popped around later in the afternoon. Reviewed and explained in detail all aspects of what we had, both front and back of the house, with the recommendation of upgrading the barrel on the front door to a more recent superior one which made complete sense. There was no push to sell extra products (trust me after an attempted burglary I'd have bought anything just to give my partner peace of mind) and really helped with advice along with fitting the new barrel with a set of keys. Would definitely use them again and highly recommend to anyone needing these kinds of services.
Deborah J.
Deborah J.
18:25 10 Sep 20
The handle of our front door completely fell off when we tried to open it today. After saying a few expletives, we went to google to look for a reputable locksmith. KLS popped up so we crossed our fingers and called. We explained the problem and within a few minutes we had a knight in shining armour fixing the handle. While he was here, we mentioned another issue with our door sticking in warmer weather and he was able to address that as well. Overall amazing, quick, professional service. We would highly recommend KLS!
Tim F.
Tim F.
19:03 05 Sep 20
I asked KLS Locks to change the lock on an elderly relative’s front door. The workman was on time and very helpful, also offering advice about which lock and handles to get. I was impressed with their work and would recommend them without question.
luma Z.
luma Z.
10:01 05 Sep 20
The team has helped us out of a horrible situation caused by bad delivery of a household appliance which resulted in the door locking mechanism getting completely ruined and the hing bent. Door could not even be close.Brian came out at 8.30pm, tried every other way, sourced different parts from other colleagues nearby to finally fix the door at 10.30pm. He didn't give up and we were very pleased with the service.Great communication throughout and a quick response time.Helped us end a horrible and stressful day with a smile for a job well done.Definitely recommended
priyaanjith K.
priyaanjith K.
08:07 04 Sep 20
This is the best locksmith service I ever got last five year time..on time very experience performance and with out wasting my time open my door..I would highly recommend thank you!!!!
john C.
john C.
09:11 02 Sep 20
outstanding professional service, would 100% recommend KLS Locks, and use their serve again.
Mark W.
Mark W.
12:03 01 Sep 20
Sorted us a anti snap lock. Nice deal and excellent service
Brett S.
Brett S.
21:25 25 Aug 20
Great service. Arrived very quickly and fixed the problem immediately.Also a very fair price.Many thanks
Elizabeth M.
Elizabeth M.
19:22 22 Aug 20
Barry went out of his way to fix my front door which he could have said needed replacing due to obsolete parts. He even contacted me the next day to return to see if he could make any further adjustments and improvements. Highly recommend him for a reliable, professional and honest service.
Matt G.
Matt G.
11:07 19 Aug 20
Barry solved the problem professionally and efficiently, adhering carefully to the extra measures as we were shielding. Brilliant service all round.
James P.
James P.
11:03 17 Oct 19
Very pleased and very happy with the very quick speedy reliable service , will definitely use Barry again
Vic Kee D.
Vic Kee D.
19:17 25 Sep 19
reasonably priced, prompt and very polite service. Used twice and wouldn't hesitate to recommend.
Ann C.
Ann C.
14:37 21 Apr 19
Fantastic service. Easter Sunday and my elderly friend had shut herself out with her key in the lock on the inside. We waited less than 10 minutes and the door was opened without fuss. And he charged less that a normal Sunday call out as my friend was an OAP and lived alone. Brilliant! Will definitely use again.
Chris N.
Chris N.
21:55 10 Feb 19
Urgent UPVC lock replacement needed. Timely, fair and professional job done, highly recommend.
Will be he first person to contact in the future
Helen S.
Helen S.
23:01 16 Jan 19
Saved my mum today thank you. Fantastic service and great price. Would highly recommend.
Genevieve B.
Genevieve B.
14:54 17 Nov 17
Highly recommended.Barry was the first person to get back to me even at 6 in the morning.Very reasonable price and job done efficiently.
Mark D.
Mark D.
14:06 22 Apr 17
Very professional service, would happily recommend.
Alan P.
Alan P.
07:45 22 Apr 17
Fantastic service - many thanks - the only locksmith that answered the phone late at night when we needed help
Lisa J.
Lisa J.
14:12 27 Sep 16
Superb service, on time and very good prices, would recommend to anyone who needs a locksmith�
Bryony Jane F.
Bryony Jane F.
09:49 11 Apr 16
Professional, reliable and skilled. Highly recommend.