Reviews

Read What our Customers Say About Us

Richard J.
Richard J.
12:05 10 Jun 21
Fantastic service once again..called in the morning with an issue with my elderly parents door , Barry was there later that morning , outstanding!!! All fixed!
David T.
David T.
08:59 10 Jun 21
Barry knows his stuff. Like all really experienced craftsman, he knew exactly what he was doing, had all the right tools and completed the job in no time. Recommended.
Shola M.
Shola M.
12:23 08 Jun 21
They helped me fit my smart lock. The bolt was stuck. He came and fixed it 2 mins! Very happy with the service
Patricia B.
Patricia B.
15:12 07 Jun 21
Barry has always been prompt and fixed my problem without fuss. Very happy with this service.
Christine W.
Christine W.
14:06 02 Jun 21
Barry was friendly, efficient and knowledgeable. Good price, I would recommend.
Adam S.
Adam S.
09:34 27 May 21
Barry was absolutely brilliant, turned up within half an hour of calling to sort our broken bi fold door out of hours. He was committed to getting the problem sorted and helped every step of the way. He sorted a temporary fix for the evening then came back and finished the job when we got the necessary part. Cannot recommend highly enough.
Nima S.
Nima S.
17:18 20 May 21
Absolutely amazing service. Real friendly and professional guy that literally was at my door within a couple of hours and carried out a complete fix on my door which had stopped locking. Would recommend to anyone!
Natalie M.
Natalie M.
14:54 18 May 21
I called this company when I accidentally got locked out of my house - Barry gave me a competitive price and was able to get me access within 10 min of making the call - highly recommend.
niall M.
niall M.
15:37 17 May 21
KLS were at the property within 24 hours of initially me reaching out to them. Barry provided a fantastic service, he communicated all steps and ensured my tenant was satisfied throughout the process.Recommend this very reliable company!
Jackie P.
Jackie P.
08:44 13 May 21
Barry, from KLS Locksmiths visited my mum, promptly, on time & with a cheerful smile! The problem was fixed, within minutes & Barry gave advice on another minor issue. Again, extremely courteous & professional. Would definitely recommend.
Susan H.
Susan H.
18:01 04 May 21
Fantastic service. I called Barry just this afternoon and he came at 5pm to repair my lock. He had spare parts in his van so I didn’t have to wait for parts. Fix it in no time at all and was very reasonable with price. Definitely would use this company again.
Nadia G.
Nadia G.
11:56 28 Apr 21
The service was great, he was punctual and very friendly. He had planned to take the day off but due to the emergency squeezed me in which I was very thankful for! I would definitely use again.
Paz B.
Paz B.
15:43 26 Apr 21
This locksmith turned up very quickly and got the locked door opened speedily. Very professional service throughout.
Sharon P.
Sharon P.
12:57 19 Apr 21
First time to use KLS and it will not be the last. Professional service from start to finish. Turned up early which we were very happy about. Solved our issue with a lock and left all within the hour. Polite and efficient service. Charge was fair too. Very happy. Have no hesitation in suggesting that you use KLS too.
Ryan B.
Ryan B.
19:25 30 Mar 21
Barry replaced a faulty gearbox on our front door. Extremely impressed with his professionalism, and the work was carried out quickly and to a very high standard. Door is good as new! Would highly recommend KLS Locks to anyone
j T.
j T.
09:23 29 Mar 21
KLS locks really sorted out our new home security needs. Giving us clear honest advice around our requirements and providing us with clear costs. Highly recommended and a very happy customer.
Ellie F.
Ellie F.
14:08 23 Mar 21
Polite, friendly and efficient. Very highly recommended.
Natalie O.
Natalie O.
11:00 19 Mar 21
So pleased I found KLS. My balcony door lock had been troubling me for a while. The locksmith Barry was here for no longer than 10 minutes to fix this and I couldn’t be happier. Incredibly professional, reliable and friendly. I will definitely be using KLS again!
Piergiorgio M.
Piergiorgio M.
18:41 16 Mar 21
Barry responded promptly and helped me get back into my house. It’s the second time I use KLS and they are always fast and professional. I strongly recommend them.
Anu
Anu
18:51 15 Mar 21
Thank you Barry! Very good service, informative helpful and friendly.
Stephen M.
Stephen M.
15:53 11 Mar 21
Excellent service - Barry was really pleasant and did a great job
Amy A.
Amy A.
13:57 10 Mar 21
I contacted this company for a lock replacement for my garden door and they did a great job. Very swift response. I got a reply from the day I made enquiry and the following day the job was done. He arrived promptly, did the job neatly and was very polite and respectful too. Yes I would highly recommend this company.
Janet K.
Janet K.
12:23 06 Mar 21
I called Barry on a Saturday morning, he was there within an hour and sorted out the problem. I wouldn’t hesitate to use him again if needs be.
David D.
David D.
11:45 02 Mar 21
Very efficient service, turned up as scheduled and completed the work very quickly and to a good standard. Would recommend to others and will use again in the future.
S B.
S B.
17:59 27 Feb 21
Used this company first time from a recommendation. Locksmith attended very swiftly. Although he couldn't fix a problem that was due to poor door fitting by another company, he did manage to make the door secure so that it could be locked by key, inside and outside which we couldn't do before. Would use this locksmith company again...
Sam M.
Sam M.
18:13 26 Feb 21
Exceptional service from start to finish. My key broke off in the heavy duty security side gate. Barry got round within half an hour and sorted it no problems. Competitively priced as well. If you need a locksmith, look no further. Absolute legend
James D.
James D.
13:37 26 Feb 21
Was a great service from a great guy. Super personable, fast, efficient and honest. Didn't oversell. Very happy.
Michelle S.
Michelle S.
17:51 23 Feb 21
Within 45 mins of calling, they’d arrived, completed the job and was gone. Can’t praise them enough. Brilliant service and would recommend to anyone. Keeping their number in my phone under “extremely helpful” .
S
S
16:02 17 Feb 21
Excellent professional Service. Very pleased and would recommend without hesitation. Thank you KLS.
Nicholas T.
Nicholas T.
12:32 08 Feb 21
My partner requested the locksmith 7:30 this morning was here by midday and nice quick and easy repair to the front door. Professional and efficient and wore his mask from start to finish. will use again if needed in the future for sure and will certainly recommend.Thank you Barry 😊
DƯƠNG T.
DƯƠNG T.
19:59 05 Feb 21
My son and I were locked out at 7pm with the keys still in the inside lock. Brian came within 25 minutes after receiving our call. When arrived, he got the lock sorted within a minute without damaging the door and the lock. Great service! Price was £95 though - but I guessed I had no other better choice 😂
Liam W.
Liam W.
15:38 02 Feb 21
Top class; if I could give 6 Stars I would do. I got in touch with Barry via his website on Sunday, got an email back promptly arranging an appointment. Barry turned up on time (with his mask on of course), dealt with my very complex seized garage door lock in a meticulous and careful manner - clearly a guy who knows his onions when you watch him at work on the intricate innards of a lock. He had the spare part needed in his van so grabbed it, reassembled the lock and fitted a new bracket for good measure to ensure it closes securely. Took payment on his card machine on completion for a very reasonable sum. Sent me an invoice by e-mail when he was back in his [very clean] van.I run a local business in the trade myself so I appreciate everything Barry does to maintain his high levels of workmanship. All in all, another great example of why choosing local businesses will never let you down. Personal service, professional approach and a job well done!
nick B.
nick B.
12:12 27 Jan 21
These are really reputable guys and I can highly recommend them. My wife and I locked ourselves out of our flat yesterday.A quick call to these guys and they turned up within 20 mins on a Tuesday evening!, and got us back in. No damage to the door, very reasonably priced and no fuss. The chap also offered us some friendly advice about the door.If you do find your self in the unfortunate position of being locked out and need a friendly, reliable and dependable locksmith who is local and comes reasonably price, use these guys. Google only gives me 5 stars, but if there were more I would of left them 10, as there service was 10/10. Many thanks from a very satisfied customer.
Amy
Amy
13:19 21 Jan 21
Barry couldn't have been more helpful.I wanted a new lock fitted so that I am able to lock the house from the inside using a key instead of a turnlock due to having children with additional needs.Barry responded quickly, and was at my door within 10 mins.He was friendly, approachable and understanding.He gave advice and fitted the correct lock for the job.Would definitely recommend .
Jeffrey C.
Jeffrey C.
21:04 16 Jan 21
Very polite and professional service. Arrived very quickly after we called to say we had managed to lock ourselves out, despite being on a shopping errand. Would use again, but sincerely hope we don't have to!
Nicholas C.
Nicholas C.
22:00 15 Jan 21
I used this company to change the locks when I moved in to a new house. I experienced a great service. The Locksmith was honest enough to say where the locks were fine and only merely needed minimal changes. I would use again, thank you for making an important task so easy, if only every task when moving out was this easy.
Fab&Roshni C.
Fab&Roshni C.
16:27 13 Jan 21
Emailed KLS locks and within minutes Barry called me back with great advice. In a short space of time he had changed my lock! Great job..efficient and with a personal touch! Can't recomended highly enough. Thank you!
Frances S.
Frances S.
18:50 04 Jan 21
KLM provide a quick professional response.They have helped me on three separate emergencies. Always give confidence , by their knowledgeable, and supportive to approachWould recommend them without reservation
Ken G.
Ken G.
15:44 04 Jan 21
Barry arrived bang on time, and quickly sorted out a jammed lock without us needing to replace it. Excellent service.
Ulukbek I.
Ulukbek I.
17:29 07 Dec 20
Excellent service! It took less than an hour from the call for him to visit and replace the lock.
Sarah M.
Sarah M.
19:00 05 Dec 20
Excellent all round professional service, Barry responded quickly to my call and replaced the lock on the my front door within the hour.I would highly recommend KLS Locksmiths
Connie G.
Connie G.
12:28 01 Dec 20
Wonderful man, Barry, arrived when he said he would. Friendly, helpful and very professional. Showed me in detail what was wrong and promptly fixed the annoying issues. The explanation was an added bonus. Would definitely recommend to all, including my friends and family.
Sharon V.
Sharon V.
11:04 23 Nov 20
Barry was super responsive to my email, understood exactly what I needed and was able to schedule me in very quickly.He was in time, explained very clearly what he was going to do, ensuring I was happy with the proposed works.He worked very quickly and was very tidy. My new locks are great and I thoroughly recommend Barry for any lock-related need you may have!
DG
DG
15:37 18 Nov 20
Barry came on time and fixed a dropped upvc door which wouldnt close and lock. He also fitted extra security locks. Great professional service, many thanks
Erik H.
Erik H.
21:57 16 Nov 20
Barry fixed our locks quickly and without any issues. Would recommend.
Kieron H.
Kieron H.
11:57 16 Nov 20
Barry was amazing! Quick to arrive, friendly and professional. He did the job well, chatted throughout and offered helpful (and in no way patronising) advice. A fair price for quality professional support. Would definitely use him again or recommend him to others. Thank you!
Sandra G.
Sandra G.
11:57 12 Nov 20
Very professional and extremely helpful. It was a pleasure which is very rare these days.
Shannah S.
Shannah S.
17:03 11 Nov 20
Very quick service and very helpful. Would 100% recommend.
Sarah G.
Sarah G.
10:18 29 Oct 20
KLS were fab. They were able to fix our window locks within a couple of days (it wasn't an emergency!), and they did a great job.10 out of 10 for customer service too...one of our locks was actually fine, just a bit old, and Barry was really honest and said he wouldn't waste our money changing it unnecessarily.Thank you.
Lisa K.
Lisa K.
19:58 28 Oct 20
I received total satisfaction. Before (Barry) Orpington Locksmiths arrived, my security lock and Yale lock were unable to lock at all. I phoned Orpington Locksmiths on Tuesday afternoon, explained my situation and that I am partially disabled and could not leave my property to attend hospital appointments (or leave the property unlocked for any reason to go anywhere) Barry arrived at 9:30 Wednesday morning fixed both locks, charged comparable prices, cleared packaging away and was polite and cheerful. I am extremely happy to recommend Orpington Locksmiths to anyone. I feel totally safe inside my property now it is safe.
Sabi B.
Sabi B.
13:58 27 Oct 20
Called them on a Friday afternoon at 14.00 Brian was there by 17.00 in the afternoon. Excellent service professional and got the job done.
Shelley M.
Shelley M.
20:13 15 Oct 20
Outstanding customer service - can’t recommend KLS Locksmiths enough. Within 24 hours of submitting my initial enquiry, KLS got back to me, visited & assessed the job, suggested the best solution & installed the new locks! 10/10!
E.C G.
E.C G.
13:48 12 Oct 20
Very friendly, professional service. Kept well informed from the moment contact made. Nothing was an issue for Barry and an exceptional job and person.
Elaine S.
Elaine S.
15:58 09 Oct 20
Barry came out to us within the hour to look at our porch door which had locked and wouldn't reopen. Unfortunately it needed a part which he didn't have in his van. As this was now 4pm in the afternoon and Barry had an appointment which meant he wouldn't have time to get the part and fix the door, he arranged for his colleague Brian to pick up the part (which meant a round trip from Orpington to Croydon before the shop shut) and Brian came back and fixed the door that evening, which meant he was here until 7pm. A great service from two nice guys. Would use the company again. Thanks very much.
Leanne A.
Leanne A.
07:50 09 Oct 20
Barry arrived on time to perform a lock change and change a lock to my mailbox at newly purchased property.Barry was polite and very effecient and left the area clean and tidy. I wouldn't hesitate to use him again or recommend to friends and family
Jackie R.
Jackie R.
06:43 08 Oct 20
Very reliable service arrived within the hour as they said, very friendly and professional also reasonably priced, would use them again and recommend to friends and family.
Daniel A G.
Daniel A G.
21:25 07 Oct 20
Had a great experience getting our locks changed after moving into a new property! Had a great chat as well! Would definitely recommend
Pooja S.
Pooja S.
07:33 06 Oct 20
Barry was brilliant! He was with me within the hour as promised. I lost a bunch of keys and he replaced the locks on 3 doors so quickly. There was a problem with the 4th lock. A very old lock to my brick shed with no handle and a bare lock. Very hard to replace. But he worked his magic and by the time he finished, I had a lovely lock, a lovely shiny silver panel and a sturdy handle. He made sure I checked everything before he left. He is very professional and I was surprised at how reasonable the bill was. I would recommend this company to anyone. Thank you Barry
Shaun N.
Shaun N.
16:03 04 Oct 20
Barry was very helpful and was able to respond very quickly to the problem with our lock. Highly recommended and would definitely use again.
Chris E.
Chris E.
18:53 02 Oct 20
KLS Locks provided an excellent service. From first calling them to completed job was about 50 mins. Very friendly and professional and came round immediately on a Friday night. Lock replacement was sorted quickly. The whole thing was easy and very good value. Wouldn’t hesitate to use KLS again.
Emma I.
Emma I.
10:36 01 Oct 20
Found these guys on Checkatrade. Responsive to messages. Very respectful of my home and repaired my window beautifully. Would definitely recommend.
Alison Louise M.
Alison Louise M.
08:29 01 Oct 20
Fast and excellent service and kept cost to a minimum. Excellent communication. Highly recommended!
Polly R.
Polly R.
14:25 30 Sep 20
I phoned KLS locksmith first thing this morning and he arrived an hour and a half later. I was kept informed about when he would get here. The work was carried out to a high standard.
Margaret P.
Margaret P.
07:43 30 Sep 20
I am in a new house but my front door lock jammed. Barry came and replaced both faulty locks on the front door. Very professional and friendly. Recommend him to anyone
Tiffany T.
Tiffany T.
11:32 28 Sep 20
Great friendly service, efficient and effective. Gave some friendly advice and was the best value in the area. Will definitely share, use again and store the number! Thank you
James P.
James P.
11:03 17 Oct 19
Very pleased and very happy with the very quick speedy reliable service , will definitely use Barry again
Vic Kee D.
Vic Kee D.
19:17 25 Sep 19
reasonably priced, prompt and very polite service. Used twice and wouldn't hesitate to recommend.
Ann C.
Ann C.
14:37 21 Apr 19
Fantastic service. Easter Sunday and my elderly friend had shut herself out with her key in the lock on the inside. We waited less than 10 minutes and the door was opened without fuss. And he charged less that a normal Sunday call out as my friend was an OAP and lived alone. Brilliant! Will definitely use again.
Chris N.
Chris N.
21:55 10 Feb 19
Urgent UPVC lock replacement needed. Timely, fair and professional job done, highly recommend.
Will be he first person to contact in the future
Helen S.
Helen S.
23:01 16 Jan 19
Saved my mum today thank you. Fantastic service and great price. Would highly recommend.
Genevieve B.
Genevieve B.
14:54 17 Nov 17
Highly recommended.Barry was the first person to get back to me even at 6 in the morning.Very reasonable price and job done efficiently.
Mark D.
Mark D.
14:06 22 Apr 17
Very professional service, would happily recommend.
Alan P.
Alan P.
07:45 22 Apr 17
Fantastic service - many thanks - the only locksmith that answered the phone late at night when we needed help
Lisa J.
Lisa J.
14:12 27 Sep 16
Superb service, on time and very good prices, would recommend to anyone who needs a locksmith�
Bryony Jane F.
Bryony Jane F.
09:49 11 Apr 16
Professional, reliable and skilled. Highly recommend.